Product Care

Fabric care:

  • Vacuum regularly with an upholstery attachment to remove dirt, dust, and debris. 
  • Spot clean spills and stains as soon as possible with a damp cloth. 
  • Use a mild, non-abrasive cleaner on tough stains. 
  • Avoid direct sunlight to prevent fading and discolouration.
  • Rotate cushions regularly to ensure even wear. 
  • Place protective pads on furniture legs to prevent scratches on floors. 
  • Avoid harsh cleaning solutions or chemicals. 
  • Use a furniture protector to guard against dirt and spills.
  • Have upholstery professionally cleaned regularly. 
  • Fluff feather cushions regularly to maintain their shape.
  • Spills must be cleaned immediately. Avoid rubbing or dabbing as it will penetrate deeper into the fabric fibres.
  • Soak up spills with paper towel or other very absorbent clean/dry cloth.
  • Do not steam or bleach

  • Handling Spills and Stains:

    1. Blotting:
      • For liquid spills, immediately blot the affected area with a clean, dry cloth or paper towel. Gently press down to absorb as much liquid as possible without rubbing.
      • If a stain occurs, use a clean cloth dampened with water and a mild, non-abrasive upholstery cleaner. Blot gently, and do not saturate the fabric.
    2. Spot Cleaning:
      • Apply a small amount of upholstery cleaner to a clean cloth, and test in an inconspicuous area first. If safe, apply the cleaner to the stain, working from the outside in to avoid spreading.
      • Follow up with a dry cloth to blot and remove excess moisture.

 Professional Care:

  1. Dry Cleaning:
    • For extensive cleaning or persistent stains, seek a professional upholstery cleaner who specializes in feather/down furniture.
    • Ensure that the cleaner uses methods appropriate for feather/down to avoid any damage.
  2. Avoid Water-Based Cleaners:
    • Do not use water-based cleaners or steam cleaners on feather/down cushions, as moisture can lead to clumping and deterioration of the filling.

Additional Tips:

  1. Use Sofa Covers:
    • Consider using washable sofa covers or throws to protect against spills, stains, and everyday wear. This can also make cleaning easier.
  2. Maintain Loft:
    • Periodically check and redistribute feathers if you notice any lumps or uneven areas. Gently shake and knead the cushions to maintain their shape and comfort.
  3. Proper Storage:
    • If you need to store the sofa or cushions, choose a dry, well-ventilated space. Avoid placing heavy items on top, as this can compress the feathers and affect the sofa’s comfort. 

Marble care:

  • Clean with pH neutral gentle soap or specially formulated marble cleaner and warm water
  • While cleaning, use non-abrasive cloth or sponge 
  • Avoid using abrasive cleaners or harsh chemicals on the surface, as they can damage the epoxy coating
  • Wipe with the wet, hot dish towel
  • Blot up spill immediately, never wipe
  • If spills, clean it quickly to avoid surface abrasion 
  • To prevent scratches, avoid dragging on the surface or use felt pads or protective mat for items kept on the surface
  • Avoid keeping hot surface directly on marble top
  • To avoid discolouration, avoid placing very hot items on the surface. 
  • After cleaning, make sure to dry the surface thoroughly to prevent water spots.

 

Leather Care:

  • Don’t leave leather exposed in the sun or moisture
  • Never use chemical agents while cleaning, only soap and water
  • Leave your sofa to dry naturally, and avoid sitting on it until it is finished to avoid dye transfer.
  • Vacuum the couch regularly to remove dirt and dust. 
  • Condition your leather couch periodically to prevent it from cracking. 
  • Avoid using harsh cleaners or abrasive materials when cleaning your leather couch. 
  • Avoid sitting on the arms of the couch to prevent damage to the leather. 
  • Use coasters when placing drinks on the leather couch to prevent staining. 
  • Have your leather couch professionally cleaned periodically to maintain its appearance.

 

Wood Care:

  • Dust regularly. Use a dry cloth or feather duster to remove dust and debris from the surface of wooden furniture. 
  • Use furniture polish. Use a furniture polish that is specifically designed for wood furniture to help protect the wood and reduce marks and scratches. 
  • Avoid direct sunlight. Wood furniture should not be placed in direct sunlight as this can cause fading and discolouration.
  • Keep it away from heat and moisture. Heat and moisture can cause the wood to warp and crack, so it’s important to keep your furniture away from sources of both. 
  • Use protective pads. Place protective pads under furniture legs or on surfaces to reduce wear and tear. 
  • Clean spills quickly. Spills should be wiped up quickly using a damp cloth to avoid any staining or damage.
  • Use coasters for drinks. Using coasters for drinks on wooden furniture will help to prevent marks and stains from liquids.

 

Care and Maintenance Guide for Feather/Down Sofa

   - Gently fluff, punch and knead the cushions daily to maintain their natural loft and shape. This helps prevent the feathers from becoming compressed and ensures a plush appearance.

    • Rotate cushions periodically, and check and redistribute feathers if you notice any lumps or uneven areas.to ensure even wear and to keep the seating area uniform.
    • Ensure your sofa is placed away from high-humidity areas or direct moisture sources, such as near radiators or bathrooms. AVOID EXCESSIVE MOISTURE.
    • Try to avoid sitting in the same spot for extended periods to prevent uneven wear. Use all areas of the sofa to ensure even distribution of Down/ Feathers. Avoid uneven wear and tear.
    • Use a vacuum cleaner with a soft brush attachment to remove dust and debris. This prevents the accumulation of particles that can degrade the quality of the feathers and fabric.
    • Be thorough but gentle to avoid pulling at the fabric
    • It is normal to occasionally have feathers pushing through the fabric, please gently pull it out. DO NOT TRY TO PUT IT BACK INTO THE FABRIC. Dispose of the feather.
    • Regularly check for any signs of wear, such as loose seams, frayed edges, or feather leakage. Prompt repairs will help extend the life of your sofa.
    • Try to avoid pet fur, scratches, and potential accidents and consider using pet-friendly covers or throws if pets are part of your household.